Talk to a real person, not a ticket queue.
Setup, WhatsApp templates, bookings, quotations, billing — whatever it is, our team knows the banquet business and answers fast. Events don't wait, and neither do we.
Banquet First Support
Typically replies in under 2 hours
My WhatsApp payment reminders aren't going out — event is this Saturday.
On it. Your template was pending approval — resubmitted, reminders will resume within the hour. I'll confirm here once the first one sends.
That was quick — thank you! 🙏
Type a message…
Resolved in 26 min
Before the event, as promised
A real conversation pattern from our support inbox.
Pick whichever is fastest for you
The same team answers on every channel — no forwarding, no “please raise a ticket.”
Tell us where you are
Two doors, one team — you reach the right person the first time.
Already a customer?
Get help from the team that built the product — not a call centre reading from a script.
- WhatsApp template approvals and delivery issues
- Booking calendars, quotations, and payments
- Reports, billing, and account settings
Evaluating Banquet First?
Talk it through with someone who knows venues — no pressure, no scripted pitch.
- Live demo with your own event flow
- Custom pricing for multi-venue chains
- Moving over from spreadsheets or another CRM
