Last Updated: November 2025

Terms & Conditions

Please read these terms and conditions carefully before using Banquet First. These terms govern your use of our banquet management platform and services.

Acceptance of Terms

By accessing and using Banquet First, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. Your continued use of the platform constitutes acceptance of any updates or changes to these terms.

Service Description

Banquet First provides a cloud-based banquet management platform for managing bookings, leads, revenue, and operations. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.

User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials, all activities under your account, ensuring data accuracy, and complying with all applicable laws and regulations while using our services.

Limitation of Liability

Banquet First is provided 'as is' without warranties of any kind. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to loss of profits or data.

Account Registration

To use Banquet First, you must register for an account by providing accurate and complete information. You must be at least 18 years old to create an account.

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized access or security breaches.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

We reserve the right to modify our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

Intellectual Property

All content, features, and functionality of Banquet First, including but not limited to software, text, graphics, logos, and trademarks, are owned by Banquet First and protected by international copyright and trademark laws.

You retain ownership of any data you input into our platform. By using our services, you grant us a license to use, store, and process your data solely for the purpose of providing our services.

Prohibited Activities

You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations
  • Attempting to gain unauthorized access to our systems or networks
  • Interfering with or disrupting our services
  • Using our services for any fraudulent purposes
  • Transmitting malware, viruses, or other harmful code
  • Reverse engineering, decompiling, or attempting to extract source code

Service Availability

We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted access to our services. Scheduled maintenance will be announced in advance when possible.

We are not liable for any service interruptions caused by factors beyond our control, including internet connectivity issues, power outages, or force majeure events.

Termination

You may terminate your account at any time by contacting our support team. Upon termination, your access to the services will cease, and your data will be deleted according to our data retention policy.

We reserve the right to suspend or terminate your account if you violate these Terms and Conditions or engage in fraudulent or illegal activities.

Dispute Resolution

Any disputes arising from these Terms and Conditions or your use of our services shall be resolved through binding arbitration in accordance with the laws of India.

You agree to waive any right to participate in class action lawsuits or class-wide arbitration against Banquet First.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated via email or through a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us: